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Defective Products and Litigation
Excerpt from MSNBC's
Dateline on Defective Factory Paint
Aired on November 2nd, 1997
If your car has peeling paint,
click HERE to see
what else might be wrong!
IF YOU SAW Datelines report and have questions about the problem of
peeling paint, heres how you can find out more.
AFFECTED CARS AND TRUCKS
We do not have an exact listing of the cars and trucks potentially affected by the
elimination of spray primer. The models cited in the certified class-action suit against
Ford are the following:
1984-1993 F-Series trucks
1984-1993 Broncos
1984-1989 Bronco IIs
1984-1992 Rangers
1984-1989 Mustangs
Also, as we mentioned in the story, a service bulletin was distributed to GM dealers
alerting them to a potential peeling problem on the following trucks:
1988-1992 C/K, S/T, R/V TRUCKS AND M/L, G VANS
Chrysler has not acknowledged a peeling problem related to the elimination of
spray primer on their assembly lines. They are being sued over that problem, but the
lawsuits are not specific about the affected models or years. There have also been
numerous complaints about cars and trucks manufactured with spray primer, as well as
vehicles newer than model year 1993. There is also a difference between peeling, known as
delamination, and other types of degrading such as the spotting that comes from acid rain
damage. If you have a problem with your paint, you should go to your dealer and ask for
assistance. Owners of vehicles with widespread paint damage should first contact their car
dealerships for assistance.
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| WHO TO CONTACT If you have peeling paint on your car or truck, there are
several people you can contact for more information about how to file a complaint. The
Center for Auto Safety will send you a letter describing the proper procedure to obtain
financial assistance from the car company, how to obtain service bulletins, and how to sue
in small claims court. You should send a letter describing your vehicle (including make
and model year) and your problem along with a self-addressed stamped envelope to:
The Center for Auto Safety
2001 S Street NW
Suite 410
Washington, D.C. 20009-1160
What CAS or any lawyer, will tell you is that your first step should be to take your
vehicle back to the dealer to ask for assistance. If you are not able to get assistance
from your dealer, you should call or write the customer assistance number of your
automobile company. Here are some of those numbers:
Ford
(800) 392-3673
Ford Customer Assistance Center
P.O. Box 43360
Detroit, MI 48243
General Motors
Buick (800) 521-7300
Cadillac (800) 458-8006
Chevrolet (800) 222-1020
GMC (800) 462-8782
Oldsmobile (800) 442-6537
Pontiac (800) 762-2737
Saturn (800) 553-6000
Chrysler (800) 992-1997 (Monday-Friday)
You can also look at various newsgroups. We have found a number of postings there about
peeling paint:
rec.autos.ford
rec.autos.gm
rec.autos.chrysler
Other sites related to Peeling Paint:
Ford Peeling Paint
Chrysler Peeling Paint
Jeep Defective Paint Problems
More Chrysler Peeling Paint
Ford Probe and
associated paint problems
If your car has peeling paint,
click HERE to see
what else might be wrong!
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Snow Broom
Get one HERE while you can!
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