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Frequently Asked Question about Used Car Condition Reports

  1. What is a Used Car Condition Report?
  2. What does the Condition Report look like?
  3. Can I request a specific area on the car be checked?
  4. Can I talk to the inspector?
  5. How long does the Condition Report take?
  6. Does the Condition Report "certify" the vehicle I am buying?
  7. How do I know if you have inspectors in area I need?
  8. What is your cancellation policy?
  9. How much does a Condition Report cost?
  10. I would like to know the value too. Is this included?
  11. Do you do compression checks and use diagnostic devices?
  12. Does the vehicle have to be brought somewhere for the inspection?
  13. What is the difference between a Condition Report and an Appraisal?

Disclaimer:
Car Values Plus and/or its representatives do not recommend for or against the purchase of any vehicle inspected. The inspection does not constitute a guarantee of the condition of the vehicle in any way. The inspectors do not evaluate all mechanical systems with diagnostic equipment and therefore the inspection cannot be considered an indication of the future performance of any vehicle. Car Values Plus disclaims all liability associated with the loss or damage arising in connection with ownership or operation of the vehicle or any hidden or disguised damage and expressly disclaims all warranties and/or guarantees related to the sale of the vehicle, express or implied. For your protection, we strongly suggest utilizing an escrow service to allow you the final inspection of the vehicle prior to your acceptance. For additional information on this service, visit www.vehicleescrow.com . The inspector may not comment on all vehicle conditions (mechanical or body) that are considered "normal" for a vehicle of that age.
Any errors or omissions by the inspector verbally or in writing are beyond the control and influence of Car Values Plus. If you have any questions about the inspection process, you can e-mail us at inspections@carvaluesplus.com or call us at 914 561 1185.


What is a Used Car Condition Report?

A Used Car Condition Report is the result of an inspection conducted by an automotive expert to ascertain the overall condition of an automobile. The report consists of a thorough inspection of the automobile in question. It includes a mechanical check (engine and drivetrain), plus a thorough examination of the interior and exterior. To read about how the inspection is done, click HERE.

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What does the Condition Report look like?

After the inspection is completed, the inspector will discuss his findings with you.  A "hard copy" is then sent by regular mail. A sample report can be viewed by clicking HERE. The sample reflects the scope and content of an inspection. Because we are constantly upgrading our forms, the actual report may vary in appearance.

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Can I request a specific area on the car be checked?

Yes, you can. Many times the person selling the car might mention potential problem areas on a car. For example: "The car is in great shape other than a small dent in the trunk lid". When you order your Condition Report, you can request that special attention be paid to the trunk lid area. 

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How long does the Condition Report take?

The Condition Reports are done on a rush basis. Our inspectors are instructed to contact the selling party as soon as possible. The turn-around time depends on a number of factors, including when the vehicle becomes available by the vehicle owner. Also, the inspections are done Monday through Friday. So, when a Condition Report request is received on a Friday, it is going to take two extra days to get done. To insure proper service, the best thing to do is request the Condition Report as soon as you find a car you are interested in.

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Does the Condition Report "certify" the vehicle I am buying?

No, the Condition Report does not certify or infer any type of warranty on the vehicle inspected. The purpose of the "report" is to make the consumer aware of any obvious or apparent defects that exist at the time of the inspection. You will gain the benefit of an independent opinion from an automobile expert on the overall condition of the vehicle being inspected.  Mechanical Warranties can be arranged through our site that would cover most unforeseen mechanical problems after the purchase. We never recommend the purchase of any vehicle inspected. For your protection, we strongly suggest using an escrow service that will allow you to inspect the car before purchasing. For information on an escrow service, please visit www.vehicleescrow.com .

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How do I know if you have inspectors in area I need?

We will not process your order until we confirm that an inspector is available in the area that you request. We currently have 80% coverage of the continental United States.

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What is your cancellation policy?

If the order is cancelled after an inspector has been assigned, there is a $50.00 cancellation fee. The balance of your order will be refunded.

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How much does a Condition Report cost?

The Condition Reports cost $169.95. There may be a mileage charge if the vehicle is more than 50 miles from the nearest inspector. In most cases, the charge is $169.95. If there is a mileage charge, you will be notified before the order is processed.

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I would like to know the value too. Is this included?

No, the value is not included in the Condition Report. You can either check our Free Used Car Value section or we can determine the market value by ordering a Quik-Eval Market Value Evaluation.

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Do you do compression checks and use diagnostic devices?

No, we do not. We are trying to keep the cost of the Condition Reports affordable to everyone. If the inspectors were required to make a large investment in diagnostic equipment and a van to transport them in, the cost of the inspection would double (if not more). There are inspection services that utilize such equipment in their inspections and you will  find (in most cases) that their services are priced accordingly.

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Does the vehicle have to be brought somewhere for the inspection?

No, the inspector will go to wherever the vehicle is located. There may be a mileage charge if the vehicle is more than 50 miles from the nearest inspector. In most cases, the charge is $169.95. If there is a mileage charge, you will be notified before the order is processed.

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Can I talk to the inspector?

You sure can! The inspector will be instructed to contact you with the results. If it all crosses somehow, we will be glad to review the report with you by telephone.

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What is the difference between a Condition Report and an Appraisal?

To summarize, a Condition Report is a pre-purchase inspection to determine the overall operation and condition of the vehicle. Value is not a consideration as a part of that report. An Appraisal is a determination of market value by an appraiser. For a detailed explanation of the two services, please click HERE.

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If you have additional questions, please feel free to email: reports@carvaluesplus.com.
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